Privacy Policy

Last updated: September 30, 2026

Hot Springs Gymnastics LLC (HSG, we, us) respects your privacy. This policy explains how we handle personal information through our website, inquiries, registrations, parent accounts, purchases, donations, and related services. It is a notice of our practices, not a waiver of your privacy rights.

1. Information we collect

You may provide your name, email address, phone number, mailing or billing address, messages, program interests, scheduling preferences, and employment application information. Parents or guardians may provide an athlete’s name, age, and other information needed for registration and participation. Orders, donations, and registrations may include transaction and payment information.

Our website and its service providers may also collect technical information such as IP address, browser and device type, pages visited, referring websites, interactions, and approximate location inferred from an IP address. Cookies and similar technologies may support site functionality, security, preferences, and analytics.

2. How we use information

We use information to respond to inquiries, arrange lessons and trial classes, manage registrations and accounts, provide programs and customer support, process transactions, communicate schedules and administrative notices, review employment applications, improve our services, protect safety and security, maintain business records, and comply with legal obligations.

When you opt in or where otherwise permitted by law, we may send program news and promotional communications. An inquiry does not automatically require you to subscribe to marketing.

3. Service providers and sharing

We use Squarespace to host this website and process website forms and certain store or donation services. Jackrabbit Class supports registration, parent accounts, and related payments. Employment applications may use Google Forms. Information may be processed or stored by these providers and by providers supporting email, customer communications, payment processing, and other business functions.

Payment details entered in a payment service are handled by the applicable provider. Do not send payment card numbers or sensitive medical information through a general website inquiry form.

We may share information with providers supporting these purposes, with your direction or consent, to meet legal requirements, to protect rights and safety, or in connection with a business transfer subject to applicable law. Providers may also process information under their own privacy notices when you use their services directly. Review those notices before providing information.

4. Cookies, embeds, and external links

Use the Cookie Preferences control on this website to manage the choices it offers. You can also manage cookies in your browser; disabling some cookies may affect site features. Third-party maps, reviews, videos, social media, registration portals, and other linked or embedded services may receive device and interaction information when they load or when you use them. Their privacy practices and cookie controls are governed by their own policies.

5. Children’s information

Our programs serve children, but website forms, registrations, and parent accounts are intended for parents, guardians, or authorized adults. Children under 13 should not submit personal information directly through this website. Parents and guardians should provide only information needed for the requested service.

If you believe a child under 13 has submitted information directly without appropriate parental authorization, contact us so we can review it and take appropriate action, including deletion where required. Parents and guardians may contact us to review or correct information they have provided about their child or request deletion, subject to applicable legal and recordkeeping requirements.

6. Email choices

You can unsubscribe from marketing emails using the link in the message or contact us at fun@hotspringsgym.com. You may still receive necessary messages about your account, payments, schedules, or participation.

7. Retention and security

We retain information for as long as reasonably necessary for the purposes described here, including service delivery, legal and accounting requirements, safety records, and resolving disputes. Retention periods depend on the information and the reason it was collected.

We use reasonable administrative and technical measures designed to protect personal information. No internet transmission or storage system is completely secure.

8. Your privacy requests

Contact us to ask about information we hold, correct inaccurate information, request deletion, or change your communication preferences. Depending on applicable law, additional rights may apply. We may need to verify your identity and authority before responding, especially for information about a child. Some records must be retained for legal, accounting, safety, or contractual reasons. We will explain applicable limits when responding to a request.

9. Policy changes

We may update this policy as our services or practices change. The updated policy will appear here with a revised date. Where required by law, we will provide additional notice or obtain consent.

10. Contact us

Hot Springs Gymnastics LLC
112 Bluestone Court
Hot Springs, AR 71901
United States

Email: fun@hotspringsgym.com
Phone: (501) 777-4400